This course is for busy analysts who want help to manage the situation differently.  Why not take time out now, to practise skills that can help you manage your time more effectively, reduce stress and make things happen! For more information click here.

The latest networking event for planners in the South of England. This event is followed by a networking lunch. For further information on the group click here

The next online meeting group discussing topics and challanges faced by other members of this work stream. Places are limited so book now here

Are you using or introducing skills-based routing to allocate calls? Do you need to review or improve how you schedule & plan for this? This is the course for you. Click here for more information

This online session is to allow planners, leaders and specialists in the outbound contact industry to have an opportunity to network with their peers from the comfort of their own desk.

With current financial challenges around travel and time away from the office, utilise this free discussion group to help you with your problems from planning and scheduling to legislation to motivation, and also help others with their challenges by sharing your own experiences.

Click here to register

This webinar will show how workforce optimisation, specifically designed for back-office operations, compliments existing tools and supports management approaches to optimise people, process and technologies in back-office operations. Click here to register