Downloads Page
Browsers - Our web site works best with Internet Explorer 5 or higher - download the latest version for free:- Microsoft Internet Explorer
Free Call Centre Erlang Calculator - The PhoneCalc Suite is available from Mitan. It can be used to calculate your staffing requirements and see the impact of different operating parameters. We use it within our training and workshop programmes as a very visual educational tool. Other calculators are also available from particular systems suppliers.
Mind Maps - try out these tools for creating Mind Maps on your own PC - the professional Mind Manager or the low-cost eMindMaps. You can link the maps to your own documents and use it to set up projects or create presentations. .
Other software has yet to be added - give us feedback on what you'd like to see available.
