Book now for the premier event in our annual calendar.
With over 500 delegates expected for the conference and the Gala awards dinner, Contact Centre Planning 2009 is the biggest event of its kind in Europe.
The must-attend event for contact centre Directors, MI analysts, resource planners and others - this year's conference is being held in the West London Novotel, with its outstanding conference facilities and accessible location. It offers the chance to see all the Innovation Award finalists talk about how they've achieved their success - plus a wealth of workshops, research, discussion groups and supplier updates.
Have you booked your accommodation?
The Planning Forum has secured a number of rooms in the Conference Hotel. These are selling fast and once sold will see delegates paying a premium for accommodation at the same venue. Click here for details. As of November 17th only 48 rooms remain!